Legal Notice

Last updated 7 September 2026 · Company identification required by the e-Commerce Directive and equivalent national rules (for example the German Impressum duty).

Service provider

Not published yet. This service is in development and is not selling anything. The operating entity, its registered address and its registration numbers will be published here before any payment can be taken. Until then, reach us at support@sprosimo.net.

Registration

No company is registered yet. These details will appear here once the operating entity exists — which will be before anything is offered for sale.

Contact

General and billing: support@sprosimo.net
Data protection: privacy@sprosimo.net
Contact form: https://sprosimo.net/contact
We reply within one business day, Monday to Friday, 09:00-17:00 CET.

We give a monitored email address in addition to the contact form, because a form alone is not an adequate means of contact under the e-Commerce Directive — and because you should be able to reach a supplier without filling in a form.

Nature of the service

Sprosimo is software supplied as a service: it indexes website content, documents and text supplied by the customer, and provides an embeddable assistant that answers end-user questions from that content, with citations. It is sold as one-off packs of answers, priced in EUR, to both businesses and consumers.

Payment processing

Purchases are made through Stripe, which acts as merchant of record and issues the receipt. We do not receive or store payment card details.

Supervisory authority for data protection

Agencia Española de Protección de Datos (AEPD), C/ Jorge Juan 6, 28001 Madrid — aepd.es — the supervisory authority for data protection in Spain.

Consumer dispute resolution

If you bought as a consumer and we cannot resolve a complaint between us, you may be able to use an alternative dispute resolution body in your country. We are not currently signed up to any specific ADR scheme, and are not obliged to be. Contact us first at support@sprosimo.net — most complaints are a billing misunderstanding and are resolved the same day.

Business disputes are dealt with under clause 17 of the Terms of Service.

Liability for links

Where this site links to external sites, we do not control their content and accept no responsibility for it. If you find a link that should not be here, tell us and we will remove it.